GROWTHSTAR

The Sanctuary Platform

The operating system for conscious hospitality.

Your website, direct booking, an AI sales team, CRM, operations and the guest experience, under your own name. Every person on your team gets an account, and we set it all up with you.

One platform, instead of seven.

Most independent properties end up paying for a booking engine, a channel manager, a website, an inbox tool, a CRM, an email platform and a spreadsheet that holds it all together. None of them agree with each other, and the gaps between them are where bookings get lost.

The calendar
One calendar behind the website, the booking engine and every connected channel, so availability cannot disagree with itself.
The inbox
Guest messages from every channel we can reach in one place, with drafts written for your team to approve.
The numbersComing
Occupancy against target, revenue by source and booking attribution on one screen, rather than assembled by hand each month.

One platform runs the whole property.

Live running todayMoving into the platform run at a retreat property, being packaged for youComing being built or certified nowDone for you work we do for you

Showing all 72 capabilities

Direct booking

Your own booking engine, on your own domain.

  • Coming

    A booking engine built into your site

    Guests pick dates, see live availability and pay by card on a page for every home, in English and Spanish, designed for the phone first. Switched on for your property in your first 30 days.

  • Coming

    Booking links in a minute

    Create a link for any stay or group with its dates and price, send it by WhatsApp or email, and the guest pays on your own checkout. Switched on for your property in your first 30 days.

  • Coming

    Card on file

    Keep a guest’s card securely with the payment processor and charge a balance, an extra or a damage when you need to, with a check before every charge. Switched on for your property in your first 30 days.

  • Coming

    Abandoned cart recovery

    When a guest starts a booking and leaves, a friendly follow-up goes out on its own, and you see every open cart on one list. The follow-up emails are switched on for your property during your first 30 days.

  • Coming

    Payment plans and invoices

    Split a retreat or residency into a deposit and scheduled payments, send invoices, and see what has been paid. Switched on for your property in your first 30 days.

  • Coming

    Your own payment processor

    Payments land in the business’s own account, with a test mode for trying a checkout before it goes live. Switched on for your property in your first 30 days.

Every booking site

One calendar, every channel in step.

  • Coming

    Every booking site on one calendar

    Airbnb, Booking.com, Expedia, Vrbo and 64 more, connected through our channel manager so availability and rates never disagree. Booking sites connect through our channel manager by day 30, once our one-time certification has passed; it covers every partner and comes first. Airbnb stays exactly as it is until then.

  • Live

    Listed on Google today

    Homes can appear in Google’s vacation rental results and on Maps with live prices through a connected channel manager. A partner’s homes are listed there today.

  • Coming

    A Book button on your own Google listing

    When someone finds your property on Google Search or Maps, your business listing shows live prices and a Book button that opens your own booking page. The listing itself is free and takes no commission, and you can promote it further when you are ready.

  • Live

    Your reviews inside your site

    Your guests’ reviews shown on your own pages, where the next guest decides.

Nova, your AI sales assistant

Every enquiry answered, in your voice.

  • Live

    The Nova queue

    Every draft waits in one queue. Approve it, edit it or rewrite it, and nothing leaves without a person pressing send.

  • Live

    Nova learns from your edits

    Each correction becomes training, so the drafts sound more like you every week. You set the voice and the rules in Nova’s settings.

  • Live

    Ask your business from your AI assistant

    Connect the assistant you already use and ask about bookings, arrivals and availability in plain words, with charges and cancellations kept off limits.

  • Moving into the platform

    Review replies drafted for you

    Nova drafts a reply to every Google review, and you approve it before it posts.

Retreats and residencies

Groups are the business. We help you sell them.

  • Live

    A page for retreat leaders

    Leaders see your spaces, formats and capacity, then plan their retreat and check your dates themselves.

  • Live

    Retreat leads on a board

    Every group enquiry is a card that moves from first message to quote to booked, so none of them sits unseen.

  • Live

    Calls and appointments

    Leaders and guests book a call or a session on your calendar, and can move it themselves from a private link.

  • Live

    Your events on your site

    Each retreat you host gets its own page, with video, dates and a way to book.

The guest experience

Cared for before they arrive.

  • Coming

    Pre-arrival and stay emails

    Pre-arrival details, check-in information and follow-ups, each sent at its moment in the stay. You write them with us and they start sending at go-live, inside your first 30 days.

  • Live

    Arrivals and requests

    Your team sees who arrives today, what each guest asked for, and which local providers are booked.

  • Moving into the platform

    Your guests become your sales team

    Every guest who books direct gets their own referral link. When a friend books, they earn credit toward their next stay, tracked in a clean ledger with fraud checks.

  • Moving into the platform

    Stay credits and gift packages

    Sell future stays in advance as credit, and let guests gift credit to a friend.

  • Moving into the platform

    Day passes

    Sell a day at your property to visitors who are not staying the night, with meals counted for the kitchen.

  • Coming

    A guest app

    Guests sign in from a link, see their stay, book activities and message you from their phone. It comes with your store app, or as a growth step from your fund.

Running the property

One dashboard, from your phone.

  • Live

    One calendar

    Every booking from every channel on one calendar, with arrivals and departures at a glance.

  • Live

    Guests and their history

    Every guest with their stays, messages and payments on one record.

  • Live

    Your website content, edited in place

    Change words, photos and questions on your site in both languages without calling a developer.

  • Live

    Reviews, emails and media

    Your reviews, email campaigns, photo library and guest questions, under one Marketing tab.

  • Moving into the platform

    Trigger links and QR codes

    A short link or QR code for every flyer, post and partner, so you can see which ones bring bookings.

  • Live

    Setup, one quest at a time

    Each setup job is a short guided quest with the exact steps, so your team finishes it without a call.

  • Coming

    The intake, one question at a time

    Your property, your rooms, your email and every tool you use today, and for each one: keep it, switch, run both, or add ours.

  • Coming

    Your onboarding board

    Every setup quest as a card on a board in your dashboard, with an agent on each card checking it off with you.

  • Coming

    Connect your calendar

    The first quest: your booking calendar joined to ours in a few guided steps, so every channel reads the same dates.

  • Coming

    See what brings bookings

    Privacy-friendly analytics on your own site: which pages, posts and links bring enquiries and bookings.

Growth, done for you

Found by the right guests, and the right groups.

  • Done for you

    A free property audit

    Your site, your listings, your reviews and how enquiries are followed up, scored and written up. Yours to keep whether or not we work together.

  • Done for you

    Offer and positioning

    What your property is for, who it is for and what a stay or a retreat week includes, written for your rooms and your season, in English and Spanish.

  • Done for you

    Search and AI search

    Pages that answer what guests and retreat leaders actually search for, with the structured data that search engines and AI assistants read.

  • Done for you

    Ads on Google, Meta and TikTok

    Retargeting the people who already know you, then prospecting for the next guests and groups. The ad accounts stay in your name, connected through the platforms’ official connectors.

  • Done for you

    WhatsApp and email follow-up

    Every enquiry followed up until it books or says no, and newsletters to past guests written in your voice. You approve what leaves.

  • Done for you

    Content and social

    A content calendar built from your photos, your stories and your guests’ questions, posted where your next guests spend their time.

  • Coming

    Short-form video and ad creative

    Short videos and ad creative cut from what already happens at your property.

  • Done for you

    Retreat sales

    We find retreat leaders, build the relationship, write the proposal, close the booking and draft the venue agreement. You host the week.

  • Coming

    The host funnel

    Retreat leaders, studios, community builders and residency hosts come through our host pages and are matched to open windows in your calendar, well ahead of your nightly guests.

Your AI team

Eight agents, each with one job.

  • Coming

    Scout

    Finds where your next guests and retreat leaders are searching, and what they are asking.

  • Coming

    Setter

    Answers every new lead within minutes and follows up until it books a call or says no.

  • Coming

    Onboarding

    Walks your team through setup, one card at a time, and checks each step with you.

  • Coming

    Reporter

    Writes your monthly Growth Report in plain words: what grew, what the fund bought, what comes next.

  • Coming

    Sales manager

    Reviews every sales conversation and shows what to change in the next one.

  • Coming

    Content

    Turns your photos, calls and stories into posts and videos, ready for your approval.

  • Coming

    Support

    Answers your team’s how-do-I questions about the platform, any hour.

  • Coming

    Finance

    Keeps your Growth Fund ledger, your statement and your invoices straight, line by line.

  • Coming

    Every message sorted instantly

    A fast decision layer reads each enquiry the moment it lands and routes it to the right agent or person. It sorts and routes; people decide.

The GROWTHSTAR suite

A full workspace, unlimited users.

  • Live

    Mail on your domain

    As many addresses as your team and your guests need.

  • Live

    Drive, Docs, Sheets and Slides

    Every file synced and shared, written and built together.

  • Live

    Calendar and Contacts

    Shared calendars, bookable time and one address book for the team.

  • Live

    Vault

    Every password shared safely, and revoked the day someone leaves.

  • Live

    Meet and Sign

    Video calls, and agreements signed online.

  • Live

    Learn

    Step-by-step courses for each tool, for your whole team, at their own pace.

  • Live

    Room

    Your own AI working beside ours on offers, copy and strategy.

  • Live

    Design

    Design and prototypes, made together.

  • Coming

    One storage meter

    Files, photos, video and mail on one meter. 1 TB is included; at the limit another TB is added from your fund at $20 a month, and you are told the same day. Clear space and it steps back down.

Your name on it

Your platform, carrying your brand.

  • Coming

    Your branded dashboard and web app

    Occupancy, revenue by source and your Growth Fund at work, in your colours, on your phone’s home screen.

  • Coming

    Your Growth Fund, live

    Your fund balance on your dashboard: down when a spend is picked or charged, up when your ten percent is credited, every line shown.

  • Coming

    The guest app, paid by the fund

    Rebooking offers, guest referrals, in-stay offers and review prompts, on a visual board of everything the fund can buy.

  • Coming

    Your own version of the code

    Your platform runs from its own private copy, and new features from the network arrive when you want them.

  • Coming

    Billed in your currency

    US dollars, quetzales or your own currency, from the right entity for your country.

  • Coming

    Your own app in the stores

    An app under your name in the App Store and Google Play, on your own developer accounts. US$600 once, then $199 a month on top of your $99, with the guest app inside.

Working together

In person, and in the room.

  • Done for you

    Thirty days to live

    We set everything up with your team, and it all goes live within thirty days.

  • Done for you

    Two weeks a year

    Optional: up to two weeks a year at your property, booked 30 days ahead in a quiet week. It keeps me close to what I am selling and helps me make your systems better. A week I do not use rolls over one year.

  • Done for you

    Group office hours

    One hour a week, group style and recorded: bring any question about AI, marketing or running the business, and hear everyone else’s answers too.

  • Done for you

    The monthly Growth Report

    What grew, what the fund bought and what comes next, on one page each month.

  • Done for you

    The partner network

    When a pricing move, a message or a campaign works at one partner property, every partner gets it.

See everything Sanctuary includes for retreat properties

Your platform, carrying your name.

Your guests and your team see your brand. We run the engine underneath, and every tool GROWTHSTAR has comes with the partnership.

Your name on itComing
Your team opens a dashboard with your logo and your colours, and adds it to their phone’s home screen like an app.
Everyone on your team
One base fee of $99 a month covers everything we host, from your website and booking engine to every GROWTHSTAR tool, with 1 TB of storage, a $15 AI allowance and as many team members, email addresses and accounts as your property needs. How it is paid is on the partnership page.
One storage allowanceComing
One meter shows everything we keep for you: files, photos, video and mail. Each extra 1 TB is $20 a month.
Your own version of the codeComing
Your platform runs from its own private copy. Your developers can change it, and new features from the network arrive when you want them.
Billed in your currencyComing
Invoices in US dollars, quetzales or your own currency, from the right entity for your country.
Your own app in the storesComing
An app under your name in the App Store and Google Play is an optional add-on, published through your own developer accounts: US$600 once, then $199 a month on top of your $99, with the guest app inside.

An AI team that works for your property.Coming

Eight agents, each with one job, working from your own data. Every enquiry is sorted the moment it arrives, so the urgent ones reach you first. You approve every payment and every message that leaves.

Scout
Finds where your next guests and retreat leaders are searching, and what they are asking.
Setter
Answers every new lead within minutes and follows up until it books a call or says no.
Onboarding
Walks your team through setup, one card at a time, and checks each step with you.
Reporter
Writes your monthly Growth Report in plain words: what grew, what the fund bought, what comes next.
Sales manager
Reviews every sales conversation and shows what to change in the next one.
Content
Turns your photos, calls and stories into posts and videos, ready for your approval.
Support
Answers your team’s how-do-I questions about the platform, any hour.
Finance
Keeps your Growth Fund ledger, your statement and your invoices straight, line by line.

Keep what works.

For every tool you use today, you choose what happens to it.

Keep it
The tool works for you, so it stays and we connect it to your platform.
Switch
Move to the GROWTHSTAR version, and we bring your data across.
Side by side
Run both while your team decides, then keep the one they prefer.
Add ours
Keep yours for most things and use ours for the jobs it does better.

From first call to fully running.

Until the questions and the board arrive, we walk your property with you on a call and set everything up from there. The setup terms are on the partnership page.

Answer a few questionsComing

One question at a time, about your property and the tools you use today.

Get your tracksComing

Your answers choose the setup tracks and emails that fit your property.

Work your boardComing

Each setup step is a card on a board in your dashboard, with an agent on every card checking it with you.

Your team runs it on one platform

Sales, operations, marketing and guests work from the same records, with Nova drafting in the inbox every day and your team approving.

Learn it once, ask any time.

Group AI coaching, open office hours
One hour a week with Khalob, group style and recorded. Your team brings any question and hears everyone else’s answers too.
A guide for the tools you use most
Step-by-step guides walk your team through each one, between sessions and at their own pace.
Book a call and keep a tool
Everyone who books a call keeps one of our tools. Partners get every tool.

Your property, one system.

Bring your rooms, your rates and your questions. We will walk you through Sanctuary and map it to your rooms, your rates and your team.